I would like to post this review for Mr. Hendrick. I did a trade in on January 16, 2020 and I want to tell you what a phenomenal team you have. I am going to list their names specifically. Chelsea Murray, Charles Stewart, Ted Tasker, Thomas Martin, and Ken Witt. Each one of these phenomenal people should be recognized for outstanding achievement. They are all kind, friendly and gave me an excellent deal and exactly what I had asked for. Truly amazing people. I would also like to compliment the lovely ladies at the front desk as well as Rochelle, the rep for your customer relations. Very friendly and accommodating, great customer service. Thank you Mr. Hendrick for having such a fabulous Toyota dealership, here in Fayetteville.
Jan 20 2020
Reviewed by Sherry Herrmann
Exceptional service appointment...
I've been a Toyota customer for quite some time and this is my 2nd Toyota vehicle. This was my best service visit and Tomas Castro went above and beyond to handle everything. I appreciate great customer service and had to leave a review based on my experience. Thank you.
Jan 26 2019
Reviewed by Y. Moore
Business Manager Review
Daniel Padilla walked us through the paper work with ease. He explained things thoroughly. Every question we had, he answered and he explained our options without pressuring us to choose something. He is a great asset to this dealership.
Aug 21 2018
Reviewed by Stephen Fairchild
We had Chelsea Murray take us through the sales process and we were quite pleased. We never felt pressure, she asked the right questions and had the right answers for our questions. The process was transparent and never felt like we were out of control. Thank you for keeping a potentially stressful experience relatively comfortable.
Aug 21 2018
Reviewed by Stephen Fairchild
I have been a regular customer for two years and have received exceptional customer service due to the diligent and professional demeanor of Steve Majka. I highly recommend Steve as a skilled and conscientious service advisor.
Oct 26 2017
Reviewed by Robert Tew
A great experience!
I had been looking for the car that had the features I wanted at a great price. I went to Rick Hendricks. At first it was a little rough because it was crowded and I had an appointment that did not happen but Ryan felt so bad because I waited that he offered me an overnight rental for a 2011 Chevy Equinox. In those 24 hours, I fell in love with the vehicle. Ethan helped me the rest of the way to get the monthly price I wanted with gap insurance included. He was patient and understanding with my energetic 5 year old daughter as well. All the staff were really nice and I highly recommend anybody that wants a car to include them in the list of place you visit. Thank you Ethan, Ryan and the staff at Rick Hendricks for a great experience!
Sep 25 2017
Reviewed by Jessica Hayes
JUST WANTED TO THANK ETHAN BROWN AND THE TEAM FOR THE BEST CAR BUYING EXPIERENCE. I HAVE TRIED GETTING A NEW VEHICLE FROM 3 OTHER DEALERSHIPS AND HAVE BEEN TURNED DOWN BECAUSE MY CREDIT WASNT "UP TO THERE STANDARDS" BUT THE TEAM AT HENDRICKS TOYOTA PROVED THEM WRONG. THANK YALL ONCE AGAIN FOR GETTING THE JOB DONE.
Jun 16 2017
Reviewed by ANDREW MCKENZIE
Best Experience Ever
So my previous experiences on getting a car sucked! However this time was completely different. Mr Ethan and Ryan truly helped me find the SUV (2017 RAV4) that fit in my budget. From start to finish they truly helped me with everything even went above and beyond for me to help sell my previous car. I don't know too many people with a heart of gold that would help the way they did but I truly appreciate it. This was the first time I bought a car without my dad and they really looked out for me and did not take advantage of me. Anybody looking for a great deal and a great car come to Rick Hendrick and ask for Ethan Brown I promise you will feel disappointed.
Jun 6 2017
Reviewed by Samantha Ferguson
I would like to thanks Antony for answer all my questions today, his service was excellent. THANK YOU! Antony again for you help and service. See you on the appointment. God Bless you.
May 6 2017
Reviewed by Carmen A. Ruiz
Hello, I just recently traded in a 2016 Toyota Scion IA for a 2017 Toyota Camry at Rick Hendrick Toyota in Fayetteville. I was not sure that I would trade in at first but the process went very well. I was greeted by Ethan Brown who I had been communicating with through internet sales. He proceeded to go through the process with me. I would definitely recommend Ethan. He was very patient with me and answered all of my questions as I had a lot to ask. Being very easy to talk to, we maintained great communication the entire experience and he held great communication with his coworkers as well. It was a very nice experience and they really worked with me. I also would like to recognize Mr. Darwuin in the finance department. He was awesome to work with as well and really made sure that I understood everything. Thank you all so much!
Dealership Disclaimer: $699.00 Dealer Administrative Charge is not included in advertised price. All prices and offers are before state, city and county tax, tag, title and license fees. Out of state buyers are responsible for all state, county, city taxes and fees, as well as title/registration fees in the state that the vehicle will be registered. All prices and offers include all factory rebates and incentives which the dealer retains unless otherwise specifically provided. Dealer not responsible for errors and omissions; all offers subject to change without notice, please confirm listings with dealer. By filling out this form, you authorize our dealership to call, text, or email you in the future. Price may include dealer installed options where applicable.
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